Welcome to Vivas Fashion! These Terms and Conditions (“Terms”) govern your use of our website, mobile app, and any related services (collectively, the “Platform”). By accessing or using Vivas Fashion, you agree to be bound by these Terms.

Please read them carefully.

1. Use of the Platform

You must be at least 18 years old or have parental/guardian consent to use this platform. By using our services, you agree to provide accurate, current, and complete information during registration and checkout.

2. Products and Orders

  • All products displayed are subject to availability.

  • We reserve the right to limit or cancel orders at our discretion.

  • Prices are listed in Rs and may change without notice.

  • Once your order is placed, you will receive an order confirmation via email or in-app.

3. Shipping and Delivery

  • We offer standard and express shipping options.

  • Estimated delivery times are provided but not guaranteed.

  • Delays caused by third-party couriers or customs are not our responsibility.

4. Returns and Refunds

  • Items may be returned within 7 days of delivery if they are unused, unwashed, and in original condition.

  • Some products (e.g., intimate wear or sale items) may be non-returnable. See our Return Policy for details.

  • Refunds will be processed to the original payment method within 7 business days after approval.

5. Intellectual Property

All content on Vivas Fashion—including text, images, logos, graphics, and software—is our property or that of our licensors and is protected by copyright and trademark laws. Unauthorized use is prohibited.

6. User Accounts

You are responsible for maintaining the confidentiality of your account and password. Vivas Fashion is not liable for any unauthorized access due to negligence or misuse.

7. Prohibited Activities

You agree not to:

  • Violate any laws or regulations

  • Use our platform for fraudulent purposes

  • Distribute malware or harmful code

  • Copy, scrape, or reproduce content without permission

8. Limitation of Liability

To the maximum extent permitted by law, Vivas Fashion shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as described.

10. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with the effective date. Continued use of our services after changes means you accept the updated Terms.

11. Contact Us

For questions or concerns, contact our support team at:
📧 support@vivasfashion.com